Brand Tracking & Brand Health
At GIA we provide our clients with voice of the customer/ customer experience (Voc/CX) solutions through:
    Computer Assisted Telephone Interviewing(CATI) Surveys 
 Computer-Assisted Personal Interviews (CAPI) Surveys
 CAWI Online Surveys including through WhatsAppWe offer a variety of mystery shopping solutions:
    On-site Mystery Shops  
 Telephone Mystery Shops 
  Web-Mystery Shopping
  Video Mystery ShoppingEmployee Survey
 Employee Satisfaction Survey 
   
 60 Degree Appraisal for Managers
    
            
        Public Opinion Polling
We provide political polling and data analysis to our clients, enabling them to:
   Plan campaign strategy  
  Understand the key issues that matter to voters 
  Have an unbiased assessment of their performance 
  Strategize and increase their chances of winning elections.Exit Polls
Capability to carry out exit polls throughout the country using an easy to deploy App across the sampled polling stations utilizing a network of volunteers
Trustworthy research
We bring the views of the public to bear on major debates
        
        Business and Economic Research
We perform business and economic research needed for::
  Market Development Research 
  Market Penetration Research Financial Modelling
We provide our clients with financial modelling and forecasting expertise necessary to support investments and financial transactions.